Gift Card FAQ

Gift card 101

  • Gift cards are sold as unique digital codes. The Carriage House Cooking School doesn’t create or ship physical gift cards.
  • At checkout, a gift card’s value will be subtracted from the order total. This includes tax and shipping.
  • Gift cards never expire.
  • Gift cards can’t be refunded. 

Do You sell physical/plastic gift cards?

Gift cards are only available through our online store as an email or printable .pdf.

How do I redeem my gift card?

Once the recipient receives their gift card, they can redeem it by purchasing products and entering the gift card code at checkout.

Do Gift Cards Have an expiration date?

No. Gift cards never expire.

Can I split an order between a gift card and a credit card?

Yes but only if your order total exceeds the value remaining on the gift card, you can pay the balance using standard payment methods. Gift card balances are always used first, then second form of payment is required for amounts in excess of card balance.

What if my purchases are less than the full value of my gift card?

When using a gift card, the full value of the gift card is always applied. if the value of what you are purchasing only partially redeems a gift card then the gift card balance is shown at checkout and you may use that at a future time.

Can I refund a gift card?

All gift card sales are final.  There are no refunds on gift cards.

Can I buy multiple gift cards in one order? Or purchase a gift card with other products?

Unfortunately No. When purchasing a gift card, customers will go directly to checkout after clicking Purchase.

Can I edit the gift card?

Sorry. The gift card email isn’t customizable at this time.

How does the recipient check their balance?

The recipient will receive an initial email with the gift card balance. After entering the gift card code at checkout, they'll see the remaining balance if there is any.

What do I do if a Recipient loses their gift card code?

Not a problem, we can resend the gift card notification.

Can Recipients add value to a gift card?

No. Gift cards do not have the ability to add money to them.